I have had CRM 2011 Online for Outlook Addin working great for a couple of months and it stopped working for some reason I do not understand. I have read every blog and posting I can find and have worked my way through them all; a very time consuming process. Includes uninstalling, getting rid of all traces of the Addin in the registry and subdirectories, creating another windows user and installing for that user, etc....None of it has helped. Still get the same message first presented in the Windows Application Event Viewer, which is:
Source: MSCRMAddin
EventID: 5975
Level: Error
An error occurred initializing a process that triggers Microsoft CRM actions based on Outlook events. Some synchronization or tagging actions may not occur. Try restarting Microsoft Outlook. HR=0x8002801d. Context=. Function=CAddin::OnEnabled. Line=1144. This seems completely rediculous. Is there really any way to fix this without completely re-configuring the whole laptop? Will appreciate your help. Steve
