Hi,
We are using the contracts entity within CRM to manage our contracts. We do not use the invoiceing functionality etc. and are quite happy for them all to stay in the draft status. We also have not contract lines on the contract.
However we are finding that if the contract end date expires then the contract status moves to expired and we can't seem to find a way to move the status back to "in draft" to allow us to alter the date. I have tried to use workflow to change the status but this does not seem to have any effect.
Our end goal is to be able to edit the end date to a new one in the future.
(If we choose the renew option then it alows us to edit the fields but on save it tells us that the contract is expired and it does not allow us to progress.)
Has anyone got a solution - we are using the online version
Regards
Dave