Hi,
We have outlook 2010 with the CRM 2011 plugin installed on multiple machines in our organization. One machine cannot open outlook with the addin enabled. Outlook crashes immediately after processing the addins.
we are running outlook 2010 64bit as well as the latest version of the CRM addin.
looking at the event viewer the following errors are occuring:
Add-in execution error. Outlook crashed during the 'OnConnection' callback of the 'IDTExtensibility2' interface while calling into the 'Microsoft Dynamics CRM' add-in.
Add-in execution error. Outlook crashed during the 'HrExplorerServerTabGetLabel' callback of the 'IRibbonControl' interface while calling into the 'Microsoft Dynamics CRM' add-in.
Add-in execution error. Outlook crashed during the 'HrExplorerServerTabGetVisible' callback of the 'IRibbonControl' interface while calling into the 'Microsoft Dynamics CRM' add-in.
The Microsoft CRM Outlook add-in could not be initialized correctly. Restart Microsoft Outlook and try again. HR=0x0. Context=Shortcircuiting IDTExtensibility call because managed addin was unexpectedly null.. Function=CAddin::OnConnectionInternal. Line=169.
Add-in execution error. Outlook crashed during the 'GetFormRegionManifest' callback of the 'FormRegionStartup' interface while calling into the 'Microsoft Dynamics CRM' add-in.
We've uninstalled both the addin and the office suite and are having the same problem. Any advice?