Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 82002

Outlook 2010 Dynamics CRM 2011 Configuration Issue "cannot authenticate credentials"

$
0
0

Hi everyone, I have spent the last two days researching this issue, and I know a lot has been posted about it, but I have tried every solution here and in the Microsoft Support sites to no avail.

We are in a trial for Microsoft Dynamics CRM Online, have a server set up and are able to use the web client with no issue. I try to set up the outlook configuration issue, and I get the following error:

I have tried:

  • Repairing Windows Live Essentials
  • Repairing Microsoft Online Services Sign-in Assistant
  • Repairing Windows Live ID Sign-in Assistant
  • Uninstalling and reinstalling all 3 of the above
  • Syncing the clock and confirming the computer clock and CRM server clock are identical
  • Confirming that my login credentials work on the web server
  • Running the configuration wizard outside of Outlook

And after endless uninstalls, reinstalls, reboots, and such I still receive the same error.

 

Also, could someone confirm that I am using the correct server URL?

The one I login to for the web is "https://myservername.crm.dynamics.com"

I simply copied and pasted that URL into the "Server URL" and used my login credentials ending in "myservername.onmicrosoft.com"


Viewing all articles
Browse latest Browse all 82002

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>