Hi everyone...
We're on CRM Online 2011 RU12. We want our data, so we can check it against the original import that was run. Does anyone know what the procedure for grabbing the entire sql database is from online deployments?
The reason for this is we believe, that the thing causing the majority of crashes over our system is bad data. We think our original goldmine database was probably in Western Iso, and as Dynamics uses UTF-8 and the conversion process may have effectively put 'bad data' in the sql database, which is causing the numerous crashes the outlook plugin experiences.
We think it's something to do with this, because people with no contacts assigned to them/contacts created since installation dynamics have an extremely stable system, but the people with more Goldmine data that they're relying on...has a damn sight more crashes.