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Why does the e-mail not send?

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I have created an On-Demand Process in MS Dynamics CRM 2011 that sends an e-mail from the Leads view.  When I view the Closed Activities for the lead after starting the Process, the e-mail is listed however, it has not been sent.  A message at the top of the view says <This message has not yet been submitted for delivery.  For more information, see help.>  After reviewing the information in the help, and setting up the information as required, the e-mail still does not send.  Any ideas how I can fix this problem?

Tks.

Diane Doucet


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