Hi All,
We are facing issues with the CRM import in our application when we try to import data for users with a specific security role. We have one security role "Test" which has been granted with all the accesses for doing an import in CRM, The import takes a very long time of around 1 hour 45 minutes for a file of 400 lines when we do it through this role. But the same import file of 400 lines takes a comparatively lesser time of around 6 minutes when we do it with a System Administrator role.
The role "Test" has been provided with the necessary access to do an import. Still this takes a lot of time for importing. We have tried the below methods. Still we are not able to get into a resolution.
1. Import using a test role manually created (Same as "Test")
Created a new test role and manually assigned privileges to the role same as that of “Test" role. Assigned the user with the test role and tried an import of 400 lines.
It almost took the same time of 1 hour and 40 minutes for the import to get completed.
2. Import using a test role created from System Admin role(Same as "Test")
Copied the System Admin role and created a new test role and manually removed privileges from the new test role to make it the same as that of “Test” role. Assigned the user with the test role and tried an import of 400 lines.
It almost took almost the same time of 1 hour and 43 minutes for the import to get completed.
Please let me know whether you have any idea on the above issue. Thanks in Advance!!