I saw this post regarding Check condition
http://www.powerobjects.com/2014/08/29/create-a-list-of-values-for-workflow-check-conditions-in-dynamics-crm-2013/
The summary of the post is that there's this new feature of CRM called "IN" operator that can separate words for free text fields. but i'm wondering if the scenario is like this.
The Client wants to create case if there's a negative word in Description field. They say that they have 1000 negative words.
As the administrator i don't think that it's the best to use IN operator like this (See the post below) So i'm thinking to use Option set as the container of values. but i don't have any idea how to use it since Answer is a Multi text field
