Save automatically values Contact entity into an interaction whose primary entity is Account

Hi,

i developed an interaction (whose primary entity is the account) and I met a new problem

which referred to Contact related entity.

At the beginning of the interaction, Contact's name is no enhanced and accordingly, at acertain point of the call, I proceeded to insert the request about this data from the Caller.

As a field of inquiry and response, I have parameter the "Contact Name" field like type "search".
When the caller insert the name in the field, if it was already present into Contacts archive there is no problem, otherwise it must add the name immediately.

The consequence is that the steps listed below slowing down the process as in succession the caller must:

1-open the search contact list

2-In case not founding such name, open Insert New Contact screen, and enter the new name

3-Save.

Ideally, when the caller enters the name of the contact into the field, even if it's not present, when the record is saved, it is valued inside the contact list.

I tried alternately to parameter the Request and Response "Contact Name" field as Text type, but the consequence is that the value entered by the caller isn't displayed within the grounds of Contact in the mask Account anyway.

Do you have any suggestions about this?

Thanks
Luca