We are in the process of migrating our home-grown data into CRM. I noticed in the Contact entity, that there are classifications and additional data fields to profile a contacts employment with our firm. Of course, each person in our law firm is created as a user in CRM and I've actually customized that to hold some of our specific data.
We were toying with the idea of creating a contact record for each employeee (user) so that they could be included in marketing efforts as well as other firm contacts. My question:
Is there any problem doing this or are there any "heads-up" issues of which I should be aware? I thought I had read on a blog or forum that this could be problematic if the employee's user and contact records shared the same email address.
Any help or information would be greatly appreciated.
Sincerely,
Glen W.