Hello all,
We have a newly set-up CRM 2015 On-Premise environment; and we're doing some fiddling with the Social Care framework.
We simply wanted to update a Social Profile record's InfluenceScore parameter within our custom application using a web service call, but it appears to have no effect on the field. It does not throw any exceptions, and the service call does not complain at all. Everything seems normal, except the field is not being updated.
Does Social Care Framework allow the InfluenceScore to be updated externally? If so, what's the proper way to do it?
Thank you,
Seçkin.









