Hello everyone!
Our organization has the following issue; when an appointment is created in CRM, it does not sync with the Outlook calendar. But when an appointment is created in the Outlook calendar, it syncs perfectly well in CRM when tracked. How do I go about fixing this issue?
A couple of things worth mentioning; tasks created in CRM sync perfectly well with Outlook. Also, everyone receives an error when created an appointment in CRM, indicating that the appointment is "outside of their scheduled work hours". However, nobody in our org has scheduled work hours, and their User profiles all reflect this. Not sure if this is causing the appointment sync issue.
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