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records with deletionstatecode =2 are not deleted

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Hello,

we have an issue with a crm 4.0 site rollup 17.

we had logically deleted many records (about 2 million records), using crm web service standard calls,  in a custom entity in order to reduce size and improve time access to if.  all these records are now with deletionstatecode = 2 but deletion service does not remove them.

asynchronous service & web site has been restarted.

I ran ScaleGroupJobUpdate.exe and the deletion service is scheduled daily  (1440 minutes) at midnight

I could not find any significant post to keep on investigating about it or a beginning of solution.

did anyone  experienced this case  ?

Is there any table in database to check to identify the origin of this issue or any way that can help to find a solution ?

Could it be linked to CRM installation option and/or registry key value that need to be managed ?

Thanks in avance

Best regards

Dominique


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