Hello,
we have an issue with a crm 4.0 site rollup 17.
we had logically deleted many records (about 2 million records), using crm web service standard calls, in a custom entity in order to reduce size and improve time access to if. all these records are now with deletionstatecode = 2 but deletion service does not remove them.
asynchronous service & web site has been restarted.
I ran ScaleGroupJobUpdate.exe and the deletion service is scheduled daily (1440 minutes) at midnight
I could not find any significant post to keep on investigating about it or a beginning of solution.
did anyone experienced this case ?
Is there any table in database to check to identify the origin of this issue or any way that can help to find a solution ?
Could it be linked to CRM installation option and/or registry key value that need to be managed ?
Thanks in avance
Best regards
Dominique