We are trying to log chats to cases in Dynamics but haven't found an elegant inexpensive solution for our 150 person company. Does anyone have any experience in integrating a intranet chat system that saves the chat into the CRM?
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We are trying to log chats to cases in Dynamics but haven't found an elegant inexpensive solution for our 150 person company. Does anyone have any experience in integrating a intranet chat system that saves the chat into the CRM?