Due to a requirement we had for analyzing usage on a particular module of the CRM, I built out custom logging using workflows when a custom entity record, or activities related to the custom entity, are updated, created, status is updated, or assigned (benefits: cleaner data than the audit logs, charts within the system, measurements based on their custom Research solution extension). The one downside is that it is posting logs created by "System". They seem to post when other workflows run. I was going to create a real-time process to delete the usage log records created by "system", but when creating the workflow "system" is not a user to select for "created by". I would like to create a workflow to delete these. Would you just sort and manually disable these? Or what do you think is the best approach?
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