Hi,
I am working with CRM for Phone IPhone app for a new client of ours. They want to work with assigning cases out to a subset of users (not necessarily teams) using the mobile app.
Our options we suggested were to use Connections or an N to N relationship to Users.
However, I could not find how to get Connections to show up on the app. Also couldn't add a User to the case by an N to N relationship.
Are these both not allowed in the App? Any other options? Without this functionality in a mobile app (most of their workforce is mobile) Dynamics CRM may not be for them. However I want to prove otherwise.
Thanks
Ian
MuchmoreBi









