Hi all,
I've tried to set up an intern account for our Dynamics online account, but despite carefully setting security roles, I'm finding the account cannot view ANYTHING (contacts, companies, activities, anything).
Error msg, just in case: "Insufficient Permissions
You do not have permission to access these records. Contact your Microsoft Dynamics CRM administrator."
We have only one team, and only one business unit in the organization. This was simply a separate security role.
This is a screenshot of the intern security role's core records access: http://i383.photobucket.com/albums/oo274/danp4291/intern-security-role.gif
Is there something here, or a setting elsewhere, that I'm missing? Shouldn't they be able to browse, view, edit contacts etc. based on these settings?
Any help is appreciated. Thanks.