Hi,
I'm setting up an automatic case creation rule. I do the following:
- Go to 'Specify Record Creation and Update Details'
- Click on '+' to create a new rule
- Choose 'Case' from the drop down in the 'Specify Actions' section
- Click on the 'Set Properties' button. At this point, I'm getting a pop up window, which I expected, where I would normally enter the details of the Case to be created. I know I am following the correct steps. Anyway, at this point, all that is in the pop up window is 'An error has occurred', see below:
Any ideas? Thanks
