I have a process in my test environment which was put there by importing an unmanaged solution from the development environment. If the conditions in the workflow are met, the workflow fails. The workflow is set to run when a Service Case is created or a field within it changes. The conditional statements are;
Does Case Type = x
If Yes, then do the Product = x and does the CustomField = y
Then SendEmail
If I try and change the email, it won't let me change anything and gives me the message: This workflow cannot be created, updated or published because it was created outside the Microsoft Dynamics CRM Web application. Your organization does not allow this type of workflow.
The test and development environment share the same infrastructure and are simply separate organizations. It has UR 13 installed. Having gone back and checked, the workflow also fails in the development environment.
Is there a known issue with workflows?