We use Dynamics CRM online. When one of our staff is tracking e-mails being sent to clients that has an attachment with it. Client's are receiving that e-mail with a Winmail.dat attachment (even though the attachment is a pdf). If we turn off the tracking, the e-mail is received normally.
We have tried to send the e-mails in text or html formats and turning off the rtf option. But none of these work. It seems to be an issue with the tracking. Has anyone else had this issue and how do I resolve it.
Thank you.
Vince