Our customer has a need to extend the existing SAP ERP systems and leverage Dynamics CRM. Is there a references on how to integrate SAP and Dynamics CRM? The data source would be from SAP ERP, MS Exchange/Lotus Notes . We are looking out for real-time synchronization of Master Data between SAP ERP modules like FICO, SD, MM & QM with Dynamics CRM. Should we rely on ISV providers or other tools?
If the integration capabilities are possible and adoptable with out too many customization, there is a good chance of leveraging Dynamics CRM for now and moving forward with AX.
Appreciate any help or pointers with the above request....
Thanks !!!