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multiple cases from same email

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Hello,

When converting an email (or queue item) to a case, the originating email is automatically linked to the case under activities. When I convert another case from the same email, it allows me to do so and assigns the email to that new case. However, on the first case, the email is no longer there under activities.

How can we maintain the same originating email for multiple cases that were converted from the same email?


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