the situation is user create a record on Opportunity form, when edit, got below issues:
this screenshot show the ribbon menu are missed
this screenshot show all ribbon menu are disabled ( i mean can not click the buttons), and all custom javascript code not worked
i try to grant the user to highest security role (like system administrator), and works, but for the normal role, not worked, even i grant all entities (organization role) to this role, still not work.
the situation above is user can only see one opportunity form, but when i create new form (save as from original one), ribbon menu works, and all custom javascript code works..
any body met this issue?
thanks