What is with this? People have been complaining about for so long that all I can find are the complaints and no solution. Our employess are in the middle of typing notes after or durring a phone call with a customer and the dam thing logs them out. Log back in and they are are at their dashboard with no way to recover their notes. This is flat out data-loss and Microsoft is responsible for it. On top of that, all the other case windows they have open are gone too and now they've lost track of things they were working on.
I know there are ways around this with the hosted server, but that doesn't help with the online version. When will you fix this and stop costing us time and data?