I am trying to install the SRSDataConnector on my SQL Server 2012 server. Reporting services is installed and up and running however whenever i try to run the SRSDataConnector installer I receive the following error.....
"Installation of one or more missing prerequisite components failed. For additional details see logfile C:\Users\xxxxx\AppData\Roaming\Microsoft\MSCRM\Logs\SrsDataConnectorSetup.log"
When we review the log it appears that the installer is failing to run the C++ Runtime
09:48:35|
Info| === Setup bootstrap logging started 18/05/2012 09:48:35 ===
09:48:35| Info| Bootstrap version: 5.0.9688.583.
09:48:35| Info| User: xxxxxxxxxxxxxxxxxxxxx.
09:48:35| Info| No pending reboot detected
09:48:35| Info| Current OS Version: 6.1.7601
09:48:35| Info| ServicePack: Service Pack 1
09:48:35| Info| System Type: Workstation
09:48:35| Info| Suite Mask: 0x0110
09:48:35| Info| Initializing COM.
09:48:35| Info| Initialized COM.
09:48:35| Info| CIsVcRedistInstalled=0
09:48:35| Info| Installing VCRedist with version 10.0.30319
09:48:35| Info| Get the job key value BITSLocalTempDir as from the registry.
09:48:35| Info| Bootstrap version: 5.0.9688.583.
09:48:35| Info| User: xxxxxxxxxxxxxxxxxxxxx.
09:48:35| Info| No pending reboot detected
09:48:35| Info| Current OS Version: 6.1.7601
09:48:35| Info| ServicePack: Service Pack 1
09:48:35| Info| System Type: Workstation
09:48:35| Info| Suite Mask: 0x0110
09:48:35| Info| Initializing COM.
09:48:35| Info| Initialized COM.
09:48:35| Info| CIsVcRedistInstalled=0
09:48:35| Info| Installing VCRedist with version 10.0.30319
09:48:35| Info| Get the job key value BITSLocalTempDir as from the registry.
09:48:35|
Info| Checking whether installer vcredist_x64.exe is locally available
09:48:35| Info| Local package for Microsoft Visual C++ Runtime not found
09:48:35| Info| Failed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
09:48:35| Info| FWLink defined for Microsoft Visual C++ Runtime: http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409
09:48:35| Info| Initializing COM.
09:48:35| Info| Initialized COM.
09:48:35| Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409.
09:48:35| Info| Microsoft Visual C++ Runtime downloaded to C:\Users\xxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT\vcredist_x64[1].exe
09:48:35| Info| Prereq component installer will use downloaded installer for vcredist_x64.exe.
09:48:35| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\xxxxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT\vcredist_x64[1].exe
09:48:35| Info| No pending reboot detected
09:48:35| Info| Installing Microsoft Visual C++ Runtime
09:48:35| Info| Launching external process:
09:48:35| Info| CmdLine: <"C:\Users\xxxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT\vcredist_x64[1].exe" /q /norestart>
09:48:35| Info| WorkingDir:<C:\Users\xxxxxxxxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT>
09:48:37| Info| Installation of Microsoft Visual C++ Runtime failed. Exit code: 5100. Result: Asia
09:50:01| Error| Installation of one or more missing prerequisite components failed., Error, OK
09:50:01| Info| InputResult: OK
09:50:01| Info| Uninitializing COM.
09:50:01| Info| Uninitialized COM.
09:50:01| Info| Uninitializing COM.
09:50:01| Info| Uninitialized COM.
09:50:08| Info| Are you sure you want to cancel Setup?, Question, Yes|No
09:50:08| Info| InputResult: Yes
09:50:08| Info| Clean up the BITS downloader.
09:48:35| Info| Local package for Microsoft Visual C++ Runtime not found
09:48:35| Info| Failed to find the Visual C++ runtime installation file VcRedist\vcredist_x86.exe.
09:48:35| Info| FWLink defined for Microsoft Visual C++ Runtime: http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409
09:48:35| Info| Initializing COM.
09:48:35| Info| Initialized COM.
09:48:35| Info| Requesting download of Microsoft Visual C++ Runtime installer from http://go.microsoft.com/fwlink/?LinkId=195257&clcid=0x409.
09:48:35| Info| Microsoft Visual C++ Runtime downloaded to C:\Users\xxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT\vcredist_x64[1].exe
09:48:35| Info| Prereq component installer will use downloaded installer for vcredist_x64.exe.
09:48:35| Info| Installer path for Microsoft Visual C++ Runtime set to C:\Users\xxxxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT\vcredist_x64[1].exe
09:48:35| Info| No pending reboot detected
09:48:35| Info| Installing Microsoft Visual C++ Runtime
09:48:35| Info| Launching external process:
09:48:35| Info| CmdLine: <"C:\Users\xxxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT\vcredist_x64[1].exe" /q /norestart>
09:48:35| Info| WorkingDir:<C:\Users\xxxxxxxxxxxxxxx\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S3H7RGHT>
09:48:37| Info| Installation of Microsoft Visual C++ Runtime failed. Exit code: 5100. Result: Asia
09:50:01| Error| Installation of one or more missing prerequisite components failed., Error, OK
09:50:01| Info| InputResult: OK
09:50:01| Info| Uninitializing COM.
09:50:01| Info| Uninitialized COM.
09:50:01| Info| Uninitializing COM.
09:50:01| Info| Uninitialized COM.
09:50:08| Info| Are you sure you want to cancel Setup?, Question, Yes|No
09:50:08| Info| InputResult: Yes
09:50:08| Info| Clean up the BITS downloader.
If you run vcredist_x64[1].exe as a stand alone install the following error message is returned...
"A newer version of the Microsoft Visual C++ Redistributable has been detected on this machine."
So I've removed all know traces of the C++ redistributable and now have the redist that ships with the SRSDataConnector installed - the installer runs!
However I then hit a problem with the installer not being able to validate the reporting services instance that sits along side SQL Server 2012 even though the http://SQLSERVER/ReportsServer is accessible from the CRM server via the browser!
The CRM install is running rollup 8 however the SRSDataConnector I'm trying to install is from the RTM setup ISO as I can't find an stand alone download for the SRSDataConnector and I can't use the Rollup 8 Installer on the SQL Server because the SRSDataConnector isn't yet installed! Its driving me mad!!