Hello all,
I am looking for a solution where we can find the resolved cases through case number .for e.g if i put a case number :- case-01123-hgg2 in search box ,and that case is resolved, i am not able to search that case as it is shows a message :- no records found!!
Could any body suggest me how can i improve the search so that i can search my resolved cases the same way i search my active cases.
Thanks.