Hi,
I have written a plug-in which triggers on case pre create which is working fine if i create the case manually.
I have setup automatic case creation rule for a queue to create a case. The case is getting created successfully but the plugin is not getting triggered.
The automatic case create rule is not passing the contents(body) of the email to case description, which we need in our case, so i thought, will write plug-in to do that.
The same plugin is getting triggered if i convert the email to case.
Thanks.






