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Some user no longer have "Lead" displayed on the drop down for New Record

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Come into work today and the CRM support quere has a number of emails from users stating that when they are doing Global Searchs the were able to click on New Record and create a new lead from this drop down.

Today when they came into work they are saying it is no longer displayed. I have looked at the users premissions and access and nothing has changed from yesterday to today.

When I look at the drop down for New Record I see Lead.

Spent a while looking on the Google machine but it really didnt answer my question.

 

 

Any help would ROCK

 

Eric


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