Unified service desk 2.0: Default agent script based on condition

Hi Experts,

I am just wondering is anyone got a chance to play around with the "condition" field in the action call.  My requirement is to load different Call scripts in a Case session based on the Subject selected. 

Hare are the steps I have performed along with my findings.

- I have created an Agent script called "General enquiry",

- Also, I have created an action call and associated the same with Agent script Hosted Control and provided the condition as below:

"[[$Context.InitialEntity]]"=="incident" && "[[$Context.subjectid.Name]]"=="General enquiry"

This doesn't seem like working, and the case is opened with no details in the Agent script panel. When I try to run the same with "[[$Context.InitialEntity]]"=="incident" condition, it worked perfectly. 

Also, I have noticed that when I run the same action call from debugger window manually, the call script displays and works perfectly. I am not really sure if I am missing any steps causing the call script not rendering automatically. Your response would be highly appreciated.

Thank you,

Akhil Jayan

"[[$Context.InitialEntity]]"=="incident" && "[[$Context.subjectid.Name]+]"=="Delivery"