I am struggling to get Outlook configured with CRM Online. I continue getting "Cannot Authenticate your Credentials." I have been working with Microsoft Support for a couple days installing, reinstalling, rebooting, etc. etc. and still not successful. Are there any specific Outlook settings required to support Online CRM? Could my company closed some features of Outlook that prevent a cloud based solution from access and integration?
I am really at a loss. I have read through the forum to determine what others have done. I have tried the wizard that walks you through possible resolutions.
Any suggestions or help would be appreciated.