I'm trying to create the following case escalation through SLA:
If Team 01 is the owner of the case he has two hours to resolve the case otherwise it will be assigned to Team 02
If Team 02 is the owner of the case he has two hours to resolve the case otherwise it will be assigned to Team 03
If Team 03 is the owner of the case he has two hours to resolve the case otherwise it will be assigned to Team 04
But I'm getting an error on the SLA workflow
This workflow job was canceled because the workflow that started it included an infinite loop. Correct the workflow logic and try again. For information about workflow logic, see Help
