Users are receiving a Record Is Unavailable "The requested record was not found or you do not have sufficient permissions to view it" message when trying to access an attachment in the Notes and Activities section of the Accounts page that was uploaded by another user.
The users that cannot download or view the attachment have the CEO-Business Manager security role. If I assign the user the System Administrator security role, they can view the attachment. Since I do not want to assign these users to the System Administrator role, I am trying to find out what I need to change on the CEO-Business security role to allow users to view an attachment uploaded by another user.
We are using CRM 2013 Service Pack 1 (6.1.1.132) on premise.
Any assistance would be greatly appreciated.
Thank you,
Brian
