Several users are getting an error after installing the CRM Outlook Client:
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One or more folders in your mailbox is named incorrectly.
The name of one or more of your folders includes the character "/" or more than 250 characters. Folders with names that include this character can't be downloaded to your IMAP e-mail program. Please rename these folders:
- CrmOrgMailboxPrefix06/02/2016_16:58:02 (Tasks/CrmOrgMailboxPrefix06/02/2016_16:58:02)
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This error periodically pops up for these users in Outlook. Even after deleting the offending folder, its recreated and the errors continue.
Is there a setting that is causing this folder to continuously get created? Or is there a setting in Outlook to suppress this error?
We are using CRM 2016 (On Prem) with the CRM 2016 Outlook Client riding on Outlook 2013.







