Hi
CRM 2016 - "Incident (Case) Form" is using the "Value" of the status reason to display item instead of "Sort order" set in the field's property. Here is the screenshot.
Please note that it displays correctly in CRM 2011.
I am wondering if the sorting order is now based on "Status Reason Value" instead of the order set in the field's property?
Thank you.
Cheers,
-avi








