Hi All,
I've got a requirement that will either end up customizing the Case entity to add alot of custom attributes (not my preferred option as it's only for one business unit), or I could create a specific custom entity to store these business unit specific attributes in, and specifiy the relationship between the Case and Custome Entity (1:1?)
There will be a 1:1 relationship between the case and this custom entity, which doesn't seem to be supported within CRM 4.0, but I should be able to enforce this via a plug-in if required.
So, when the user creates, updates the case. I need to display the custom entity within an IFrame so that it can be directly editable, some of the attributes will have to hidden on the Custom entity form depending upon the Subject type selected for the case. Should be able to perform this using JavaScript once the IFrame has loaded.
Can this be done? If so how.