Hello everyone,
I have created a workflow which sends an e-mail when a case is open or closed. and placed the script of responsible contact's name ({Contact(Responsible Contact (Contact))}) in the TO field in order to send an acknowledgement to the contact that his case have been closed however, if the contact's name has Turkish characters then workflow will not get activated.
is there anyway to solve this without needing to write English characters ?
Here's the error im getting when workflow fails to execute...
Object address not found on party or party is marked as non-emailable
Plugin Trace:
[Microsoft.Xrm.Sdk.Workflow: Microsoft.Xrm.Sdk.Workflow.Activities.SendEmail]
[SendEmailStep1]
Error Message:
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Object address not found on party or party is marked as non-emailableDetail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147218688</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>Object address not found on party or party is marked as non-emailable</Message>
<Timestamp>2013-07-05T08:38:19.6542767Z</Timestamp>
<InnerFault>
<ErrorCode>-2147218688</ErrorCode>
<ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>Object address not found on party or party is marked as non-emailable</Message>
<Timestamp>2013-07-05T08:38:19.6542767Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText>[Microsoft.Xrm.Sdk.Workflow: Microsoft.Xrm.Sdk.Workflow.Activities.SendEmail]
[SendEmailStep1]
</TraceText>
</OrganizationServiceFault>
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)
at Microsoft.Crm.Extensibility.InprocessServiceProxy.ExecuteCore(OrganizationRequest request)
at Microsoft.Crm.Workflow.Services.SendEmailActivityService.<>c__DisplayClass1.<SendEmailInternal>b__0(IOrganizationService sdkService)
at Microsoft.Crm.Workflow.Services.ActivityServiceBase.ExecuteInTransactedContext(ActivityDelegate activityDelegate)
at Microsoft.Crm.Workflow.Services.SendEmailActivityService.ExecuteInternal(ActivityContext executionContext, SendEmail sendEmail)
at Microsoft.Crm.Workflow.Services.SendEmailActivityService.Execute(ActivityContext executionContext, SendEmail sendEmail)
at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)