Hello,
on a 2 servers array with CRM 2011 UR12, SRS Reporting UR13 and SQL Reporting 2012, we have long lasting problem with reports.
The following error blocks reports rendering with end-user message "Error occured while fetching the data extension" , or just a blank reporting window. It is logged as event id 19968 from MSCRMReporting.
Web service request GetDataSources to Report Server http://nam-prep-crm-vip1/ReportServer failed. Error: The request failed with HTTP status 401: Unauthorized.
It happens in both servers and CRM Log files lead to the same root error.
SPN are set for the CRM Application account on the load-balanced reportserver url aforementioned.
How can I further set rights for the application account.? It is already db_owner for the Reportserver database and CRMReaderRole for the MSCRM_CONFIG database.
Many thanks in advance for help!
Patrice Mariet