I have enabled presence for the system in the system settings; however, the presence does not work all the time. only with certain views. In CRM 4 the presence works with all e-mail addresses, names and phone numbers, regarless whether they are in a form or a view, Web client or Outlook.
Is there any way to enable presence for all contact names, user names, phone numbers or e-mails whether in a form or a view and in both Web client and Outlook?