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Synchronizing Shared CRM Contacts with Outlook and mobile app

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Hi,

We are using Dynamics CRM Online 2016 and Outlook 2016. We would like that all users get all the contacts contained in the CRM populated in their Outlook contacts, regardless if they are the owner or not. We also want them to have all the contacts in their mobile devices.

I found an article on the Community : https://community.dynamics.com/crm/b/crmpowerobjects/archive/2013/10/04/synchronizing-shared-crm-contacts-with-outlook

which describe to do so by managing contacts through a Marketing List.

1) Is this the only way to do it?

1) Are new contacts automatically added to the Marketing List or we will have to manage it?

2) Will it works for our mobile devices?

Thanks,

Annie Fournier


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