Hello,
I am using Microsoft Dynamics CRM for Office 365 package. I have numerous different contacts in Outlook I would like to import to CRM, but when I try using the "Track in CRM" button in Outlook, i get the following message:
Tracked records will be synchronized when the primary owner's Outlook mailbox connects to Microsoft Dynamics CRM.
This is strange, because the contacts are created by me and I have no idea who the primary owner is if not me. I also tried importing the contacts using the wizard, but for some reason none of my contacts show up in the list when choosing the contact folder.. The Track in CRM function would be a really easy way to import contacts in the future aswell if only I was able to get it to work properly. Any solutions to this?
BR, Tomas