Hi,
I'm a relative newbie to configuring Dynamics CRM and have hit a bit of a wall with one task I'm trying to do using workflow - I need a workflow to trigger when a service appointment is created, which creates an appointment immediately afterwards. The service appointment will have both a user and a facility in the resource field, and I need the appointment to require the user, but not the facility.
Is there anyway to grab just one of the resources like this using the web GUI for configuring workflow?
Thanks for any help,
A