Views Associated With Multiple Entities

I am trying to build a Case View that in addition to displaying information from the Case entity also pulls in information from the associated Account and Contact entities.

There are two things that it is not doing the way I want.

First, the case is created from a Contact record and the view does not display any of the Account fields that are included in the view.  If it is possible to do this how is it done?

Second, it adds additional information in the Case view column headings for fields that are brought in from the Account and Contact entities that I do not want to include.  Can I modify a Views Column headings?  If so, how?

Thanks.

Rick Bellefond
RB Data Services
www.rbdata.com