Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 82002

Searching a KB article under cases and attaching to case

$
0
0

I do not see this functionality online.  All instructions, you tube video shows a different user interface than I have (I'm on the rollup released in Dec 2012).  My User Interface does not display articles anywhere in cases.  I can view notes and attach to a note but it does not provide me the option for an article.   Am I missing something?  Thanks,  Don


Viewing all articles
Browse latest Browse all 82002

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>