Hello,
we have urgent topic and we don't know any further investigations to fix it.
One of our users is not able to set regarding of appointments into our productive crm system. Whenever he tries to "Set Regarding" with a right click. Outlook does not react. It doesn't even open a window.
We are using Outlook 2013 and Microsoft Dynamics 2016 on-premise.
We already checked proxy settings, the basical connection to the crm, and reinstalled everything.
Other users with the same security role, do not have similar problems.
Do you know any tips to fix that problem?
If you have further questions, feel free to ask!
Best wishes
Maurice
