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Microsoft Dynamics 365 App for Outlook: Questions

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Hi,

I just did the Dynamics crm 2016 update 1 transfer to Dynamics 365. All went fine, all is working.

In terms of outlook, I uninstalled the legacy dynamics crm client, and enabled the Dynamics 365 app for outlook. Also ... all this without an issue.

First, the Microsoft Dynamics 365 App for Outlook did not work. As mentionned by microsoft, you need to clear your internet browsers cache, and yes, then it worked. First remark/question:

=> Make sure you clear the Internet Explorer cache, not Edge cache. Why is outlook still using Internet Explorer instead of Edge?

Next, I finally wanted to add an appointment to the CRM from outlook. Activated Microsoft Dynamics 365 App for Outlook, it appears and you can set regarding .... Great, but what about the related CRM fields, like you used to have in the legacy outlook client? - I can't find them anywhere and these are quite essential to us.

I hope somehow they can be displayed? - Anyone know how to display this?

PS: why the update? - I hope to say goodbye to the legacy outlook CRM client because it causes users issues all the time. Highly unstable piece of software and slows outlook down extremely.

Regards,

Christopher


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