Hi all,
I'm looking for a solution for the cases entity. Essentially what I'm trying to do is have two option sets which would be best described as a parent/child.
So for example, the parent option set would have the following values
- Claims
- Feedback Complaints
- Infringements
- On-Road Assistance
- Service Providers
Say for example if someone selected Claims, what I'm looking for is the subsequent "child" option set to present the options relevant to claims. In this case it would be
- Claims - Dispute
- Claims - Query
The part that I'm getting hung up on is that the second "child" option set, theoretically needs to have other options too within it. For example if a user selected "Feedback Complaints" on the parent option set, I'd like the child to then display
- Feedback Complaint - Branch
- Feedback Complaint - Email
- Feedback Complaint - Social Media
Instead of displaying the claims option sets. This might be a simple thing to accomplish, it might not be. I'm hoping you all can lend some assistance.
Just a note also, those aren't the only options that I need to have.
Thanks in advance!
Ethan
