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Customer Asset in Field Service

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Hi,

I want to add automatically customer asset in Customer asset entity.

I am performing below steps:-

1. Created Product and marked YES in Convert to customer asset under Field Service Section.

2. Create Work order

3. Add same product in which Convert to Customer asset as YES

4. Schedule Work order in CRM only

5. Mark Complete Work Order in CRM only

6. Closed Work Order in CRM only

Check in Customer Asset entity, product is not added as Customer asset automatically

Can anyone please help me, as I am new with field service

Thanks,

Nipun Sarswat


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