I'm trying to replicate IOT Alert auto hierarchy mechanism in my environment. Basically system creates an IOT Alert record with the following data fields filled, Token, Desc and Type. An alert is created every 5 minutes and if the new Alert created has the exact same data of those in the first Alert (3 fields) then the new IOT Alert is considered as a child record of the first. Hence the parent IOT Alert field is populated in the child.
Any idea on how to achieve this via Actions and WF. As actions can take input parameters.
