As an inside (or outside) sales rep who wants to open a new case within the “Customer Care/Cases” module of CRM, I should be able to select a supplier name from a drop-down box. The supplier name should be defaulted to “n/a”. I should be able to select from a pre-populated list of Supplier names or if I cannot find my supplier, I should be able to select “Other”.
Just like we can see Customer details
How can we achieve this as Customer field in inbuilt
