Hi,
I wonder if anyone can help.
My partner has a very small PR agency and is having problems with reporting on social media activity for her clients.
She is looking at buying a CRM system and likes Dynamics 365 but is unsure on it because she doesn't quite understand how the social media works.
She is trying to use the system to record activity on clients (not her business). For example, a report may include the following (Facebook) -
- Page views up 127%
- Page previews up 275%
- Page likes up 140%
- Reach up 60%
- Post engagements up 54%
- Page followers up 140%
Can social media be used to manage this process for clients rather than just her business? I've done some reading and it says that it can be sued to monitor competitor activity but can only (on the trial environment) seem to set up for one facebook page.
Help please
Mike
